Lock Down Your WhatsApp

Scammers are taking over WhatsApp accounts and then messaging the owner's friends and family asking for money. The good news: a free, two-minute setting makes your account much harder to steal.

1. Never share your WhatsApp code

When WhatsApp is set up on a new phone, it sends a 6-digit code by text. Scammers trick people into passing this code on - often pretending to be a friend who 'sent it to you by mistake'. Never share this code with anyone.

2. Turn on Two-Step Verification

This adds your own 6-digit PIN, so even if a scammer gets your text code, they can't get in.

On an iPhone: open WhatsApp, tap Settings (bottom right), then Account, then Two-step verification, then Turn on.

On an Android phone: open WhatsApp, tap the three dots (top right), then Settings, then Account, then Two-step verification, then Turn on.

Then:

- Enter a 6-digit PIN you'll remember, and enter it again to confirm

- Add your email address when asked - this lets you reset the PIN if you forget it

- Tap Done

WhatsApp will occasionally ask for your PIN to make sure you still remember it.

3. If a friend asks for money on WhatsApp

Phone them on their usual number before doing anything. A genuine friend won't mind.

HTS are happy to set this up for you on your next visit.